Wound Care Center of Palm Beach understands that your privacy is important. This Privacy Notice describes how we may use and disclose your protected health information to carry out treatment, payment, or health care operations, and for other purposes that are permitted or required by law. It also describes your rights to control your protected health information.

Protected health information (PHI) is information about you, including demographic details, that may identify you and relates to your past, present, or future physical or mental health condition, care, or payment.

Understanding Your Health Record/Information

Each time you visit a healthcare provider, a record of your visit is created. Typically, this record includes personal demographic information, your symptoms, test results, diagnoses, treatment, and future care plans. This information serves as:

• A basis for planning your care and treatment

• A communication tool among health professionals involved in your care

• A legal document describing the care you received

• A way to verify billed services were provided

• A tool for educating healthcare professionals

• A source of data for research and public health purposes

• A resource for facility planning and marketing

• A measure for assessing and improving care outcomes

Understanding how your information is used helps you ensure accuracy, understand access rights, and make informed decisions about disclosures.

Your Health Information Rights

Although your medical record is the physical property of Wound Care Center of Palm Beach, the information belongs to you. You have the right to:

• Request restrictions on certain uses and disclosures (though we are not required to agree).

• Inspect and obtain copies of your health record (fees may apply for copies).

• Request an amendment to your health record in writing with supporting reasons.

• Obtain an accounting of disclosures of your PHI for up to six years.

• Request confidential communications by alternative means or locations.

• Revoke prior authorizations for disclosures, except when action has already been taken.

• Restrict the release of PHI to a health plan if you pay out of pocket in full.

• Restrict disclosure related to genetic testing for insurance underwriting purposes.

Our Responsibilities

Wound Care Center of Palm Beach is required to:

• Maintain the privacy of your PHI.

• Provide you with a notice of our privacy practices.

• Abide by the terms of this notice.

• Notify you if we cannot agree to a requested restriction.

• Accommodate reasonable requests for confidential communication.

• Notify you in writing if a breach of unsecured PHI occurs.

We reserve the right to revise this notice and make changes effective for all PHI we maintain. Updated notices will be posted in our office and available upon request.

For More Information or to Report a Problem

If you have questions or concerns, please contact our Privacy Officer at 561-646-2190.

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer at 561-646-2190 or submit a written complaint to the Secretary of the U.S. Department of Health and Human Services. There will be no retaliation for filing a complaint.

Examples of Disclosures for Treatment, Payment, and Health Care Operations

• Treatment: Information shared among healthcare providers for coordinated care (e.g., prescriptions, lab results).

• Payment: Information sent to insurers or third-party payers for billing and prior authorization.

• Operations: Information used for appointment scheduling, billing, quality assurance, and staff education.

Other Permitted Uses and Disclosures

• Business Associates: Contractors providing services (e.g., transcription, copying) who must safeguard PHI.

• Family Communication: Disclosure to family/friends involved in your care, when appropriate.

• Research: Approved studies with privacy safeguards.

• Public Health: Reporting for disease prevention, recalls, adverse reactions, abuse, or neglect.

• Law Enforcement and Legal Requirements: Court orders, subpoenas, or criminal investigations.

• Organ and Tissue Donation, Coroners, Funeral Directors: As permitted by law.

• Workers’ Compensation: For work-related injuries or illnesses.

• Disaster Relief Agencies: To coordinate care in emergencies.

Authorizations Required

Your written authorization is required for:

• Marketing purposes involving PHI

• Sale of PHI

• Psychotherapy notes (if applicable)

You may revoke authorization at any time in writing.

Important Note

All categories above exclude text messaging originator opt-in data and consent; such information will not be shared with third parties.

📞 Contact Us:
Wound Care Center of Palm Beach
Phone: 561-646-2190